MISSION: Telecommunications (Telecom) Administration provides telecommunications service and repairs throughout the distributed campuses and other George Mason University locations. Our mission is to provide responsive and seamless telecommunications services to the Mason community by working collaboratively with other Information Technology Units (ITU) and vendors. Telecom Admin accomplishes this goal by meeting with other ITU departments and vendors to ensure systems are sized and operating efficiently. A group of Telecom Coordinators works with the Telecom Admin staff and acts as a liaison for each of the University's departments and colleges.
REMINDER:
Telecom Coordinators must submit the Telecom Coordinators' Request form (form 31) each year by July 1, the start of the new fiscal year, for yearly validation. SIgned forms can be faxed to 3-3541, Telecom Admin.
Those who have recurring GMU conference bridge meetings are reminded that meetings cannot be scheduled for dates outside of the current fiscal year. A new request is needed for each new fiscal year.
Maintenance Windows for all George Mason telephone systems
OUTAGE UPDATES
Planned Network Outages and Changes
ELECTRONIC REQUESTS
Electronic Request Guide (by subject)
Service request guide (add new service)
Service request guide (adds/moves/changes)
NOTICE: Phase-out of 2000 series phones
New Services
Unified Communications
UC or Enhanced Voice Mail (EVM) allows you to receive voice mail and faxes in your email and allows your telephone calls to be sent off-site or to a cell phone.
Simplified Messaging
Voice mail by e-mail —receive your voice mail messages by e-mail. This unified communications system offers simplified unified messaging at no cost to you. Please request this feature with your Telecom Coordinator
NEW FORM for elevator phones and fire alarm requests
Student Voice Mail Request Form
