Telecom Coordinators

Telecom Coordinators' Listing

Request form for change/addition of Telecom Coordinator

June 2009 verification listing of training attended and forms completed for Telecom Coordinators

Events

• Next Telecom Coordinators' meeting tentatively scheduled for Jan/Feb 2010

Minutes from Telecom Coordinators' Meetings

• June 18, 2009
• February 28, 2008

What is a Mason Telecommunications Coordinator?

• Selected by their department to be primary contact for Telecommunications Administration.
• Authorized by their department to submit various service request forms committing department funds to compensate ITU for services.

Responsibilities of a Mason Telecommunications Coordinator

• Submits electronic requests to Telecommunications Administration for voice, voicemail. mobile equipment, and GMU conference bridge.
• Submits the following forms to Telecommunications Administration:

Student voicemail request

Fund/Org Change request

Elevator and FIre Alarm request

Telecom Coordinator request.

Data request forms for: jack installs, wiring for voice, data, and cable TV, pc and printer (installs and moves), and installation of cable TV.

VITA Conference bridge form for VIrginia Information Technology Agency's conference services.

• Submits request to eVa for vendors to install jack(s) and to order headsets.
• Coordinates install dates and new telephone numbers with end users.
• Responsible for submitting correct information on the requests, to include proper org number to charge, building and room numbers, telephone and jack numbers, and phone types for upgrade requests.
• Reviews telecommunications billing with the department head and contacts the Telecommunications Billing Administrator regarding any concerns or questions.
• Submits requests for voice mail and call processing to the Mason Mail Administrator. Responsible for submitting name and telephone number for voice mail requests and written scripts for call processing applications